By accessing and using shadeandstitch.com, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others
• You must not use the website in any way that could damage, disable, overburden, or impair it
• You must not attempt to gain unauthorized access to any part of the website, server, or connected systems
• We reserve the right to restrict or terminate access to any user who violates these terms at our sole discretion
• The website is intended for personal, non-commercial use only unless otherwise agreed in writing

To place orders or access certain features, you may need to create an account. By registering, you agree to the following:

• You will provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are fully responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account or security breach
• We reserve the right to suspend or terminate accounts that violate our terms or are used fraudulently

We strive to display our products and pricing as accurately as possible. However, please note the following:

• All prices on our website are listed in Bangladeshi Taka (৳ BDT) and include applicable taxes unless stated otherwise
• Product images are for illustrative purposes — slight color variations may occur due to screen display differences
• We reserve the right to update, modify, or discontinue any product or price at any time without prior notice
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
• Stock availability is not guaranteed — items may sell out after your order is placed

By placing an order on our website, you are making an offer to purchase the selected items subject to these terms.

• Orders are confirmed only after successful payment verification — you will receive a confirmation email or message
• We accept payments via bKash, Nagad, and Rocket mobile financial services
• All transactions are processed securely — we do not store your payment credentials
• We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud
• In the event of payment failure, your order will not be confirmed until payment is successfully completed
• Order details including quantity, size, and delivery address cannot be modified after confirmation — please review carefully before submitting

We deliver across Bangladesh using trusted courier partners. Delivery terms are as follows:

• Estimated delivery time is 2–5 business days within Dhaka and 4–7 business days outside Dhaka
• Delivery timelines are estimates and may be affected by courier delays, public holidays, or unforeseen circumstances
• Shipping charges, if applicable, will be shown at checkout before payment
• Once dispatched, a tracking number will be shared via SMS or email
• Shade & Stitch is not liable for delays caused by the courier service after the item has been dispatched
• If a delivery fails due to an incorrect address provided by the customer, re-delivery charges may apply

Our returns and refund process is governed by our separate Returns & Refunds Policy, which forms part of these Terms & Conditions. Key points include:

• Returns are accepted within 7 days of delivery for eligible items only
• Items must be unworn, unwashed, and in original condition with tags attached
• Refunds are processed via bKash, Nagad, or Rocket within 3–5 business days of approval
• Sale items, final sale items, and items without original tags are non-returnable

All content on the Shade & Stitch website is our exclusive property and is protected under applicable intellectual property laws.

• All logos, brand names, product images, graphics, text, and website design are owned by or licensed to Shade & Stitch
• You may not copy, reproduce, distribute, modify, or use any content from our website without our prior written permission
• You may not use our brand name, logo, or imagery for any commercial purpose without authorization
• Unauthorized use of our intellectual property may result in legal action

When using our website, you agree not to engage in any of the following prohibited activities:

• Posting false, misleading, or defamatory content including reviews or comments
• Impersonating any person, business, or entity including Shade & Stitch staff
• Using automated tools, bots, or scrapers to collect data from our website
• Engaging in any activity that disrupts or interferes with the normal operation of the website
• Uploading or transmitting any viruses, malware, or harmful code
• Using the website for any unlawful, fraudulent, or harmful purpose

To the fullest extent permitted by law, Shade & Stitch shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use or inability to use our website
• Loss of data, revenue, or profits resulting from delays, errors, or omissions on our website
• Actions of third-party service providers including courier companies and payment processors
• Damages caused by unauthorized access to your account due to your own negligence
• Any inaccuracies in product descriptions, availability, or pricing that result from technical errors

Our total liability to you in any circumstances shall not exceed the total amount paid by you for the specific order in question.

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Our Privacy Policy explains how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of your data as described in our Privacy Policy. We encourage you to review it carefully.

These Terms & Conditions are governed by and construed in accordance with the laws of the People's Republic of Bangladesh.

• Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Bangladesh
• We will make reasonable efforts to resolve disputes amicably before pursuing formal legal proceedings
• If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect

Shade & Stitch reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page with a revised "Last Updated" date.

• We will notify registered customers of significant changes via email where possible
• Your continued use of the website after any changes constitutes your acceptance of the updated terms
• We recommend reviewing this page periodically to stay informed of any updates